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Faq

General Questions

Pedal Commander is designed with safety in mind and is intended to improve your vehicle's throttle response without compromising safety or reliability. The device works by modifying the electronic signals sent between the accelerator pedal and the engine's throttle, allowing the driver to access the vehicle's existing power more quickly and easily. When you press the accelerator pedal, the Pedal Commander intercepts the signal that is sent to the vehicle's electronic system and modifies it according to the settings you have chosen. The Pedal Commander then sends a modified signal to the electronic system, which adjusts the throttle response accordingly.

The Pedal Commander offers a range of different modes and settings that allow you to customize the throttle response of your vehicle to suit your driving preferences. For example, you can choose from different levels of sensitivity, ranging from a more gradual response to a more aggressive response. You can also adjust the Pedal Commander to suit different driving conditions, such as when driving off-road or in heavy traffic.

Overall, the Pedal Commander is designed to provide a more responsive and enjoyable driving experience by allowing you to customize the throttle response of your vehicle. By giving you greater control over the vehicle's acceleration, it can help you to get the most out of your vehicle's performance and enjoy a more engaging driving experience.

When a dealership does any kind of work or repair, they run a scan on the vehicle's computer to see if anything has been changed. Other aftermarket tuners and programmers will leave "flags" on the ECU after they've been installed, and will remain even after they've been removed. These digital footprints are what causes dealerships to void any kind of claim or maintenance program.

Pedal Commander is 100% UNTRACEABLE by dealerships because it doesn't leave these "flags" on your ECU. Before going in for service, just make sure you turn the unit off and tuck it out of sight and you're good to go!

If you're going in for any kind of repair or problem, we recommend removing the unit just to be safe because when a dealership starts running diagnostics, they look for things like this to avoid a warranty payout.

The Pedal Commander is designed to improve the throttle response of a vehicle, which can make it feel more powerful and responsive. However, it does not actually increase the horsepower of the engine.

The device works by modifying the electronic signals sent between the accelerator pedal and the engine's throttle, allowing the driver to access the vehicle's existing power more quickly and easily. By reducing the delay between pressing the accelerator pedal and the engine's response, the Pedal Commander can make the vehicle feel more powerful and responsive.

It's important to note that while the Pedal Commander can improve the feel of a vehicle's acceleration, it does not actually increase the vehicle's horsepower or torque.

Absolutely! The Pedal commander compliments any tune, performance chip, or aftermarket add-on. We only intercept the electronic signal and remap the throttle curve, so its beauty lies in its simplicity. You will be pleased with the results.

No, the Pedal Commander is an easy plug-and-play installation that takes just a few minutes. Make sure to follow the instructions that's included with your unit to prevent any issues. Visit our Installation Page to watch installation videos as well.

The Eco mode on the Pedal Commander helps to save fuel by providing a more gradual and efficient throttle response. When you press the accelerator pedal in Eco mode, the Pedal Commander sends a signal to the vehicle's electronic system to reduce the amount of power that is delivered to the engine. This can help you to accelerate more smoothly and gradually, which can reduce the amount of fuel that is consumed by the engine.

In addition to providing a more efficient throttle response, the Eco mode on the Pedal Commander also encourages a more gentle and efficient driving style. Reducing the amount of power that is delivered to the engine when you press the accelerator pedal, it can help you to avoid sudden acceleration and rapid changes in speed, which can be less fuel-efficient. This can be especially useful when driving in stop-and-go traffic or in other situations where you need to maintain a consistent speed.

It's important to note that while the Eco mode on the Pedal Commander can help maximize fuel economy, it may not be ideal for all driving situations. For example, when you need to accelerate quickly to merge onto a highway or pass another vehicle, you may want to switch to a different mode on the Pedal Commander to get the most out of your vehicle's performance. Overall, the Eco mode on the Pedal Commander is designed to help you save fuel by providing a more efficient and gradual throttle response and encouraging a more gentle and efficient driving style.

Pedal Commander is not waterproof, but it is designed to be water-resistant. The device is built with a high-quality casing and sealed to protect it from water damage, but it is not completely waterproof and should not be submerged in water.

While the device is designed to resist water damage from splashes and light rain, it's important to avoid exposing it to excessive moisture or water, as this could potentially cause damage to the internal components of the Pedal Commander. If you need to use the device in wet conditions, it's recommended to cover it with a protective casing or bag to prevent it from getting wet.

Overall, while the Pedal Commander is designed to be water-resistant, it's important to take appropriate precautions to protect it from water damage and ensure that it continues to function properly.

Yes! The Pedal Commander is just as effective on manual transmissions as it is on automatics.

Yes, we have a User Guide Manual available online that provides information about our device, installation, Bluetooth, control modes, and troubleshooting. Visit our User Guide Manual page to learn more.

Yes, we've partnered with GovX to offer a discount on our Pedal Commander store, click this link to learn more.

Product Questions

We recommend changing the modes of the PC unit ( Eco, City, Sport, or Sport+) while your foot is off the accelerator or while cruise control is disengaged. By doing this, it will prevent any CEL or EPC lights coming on and putting your vehicle into limp mode. Each of our modes have different signal strengths so we say to do this as a preventative measure.

Pedal Commander has four different modes that adjust the sensitivity and response of the throttle. These modes include:

ECO MODE:

This mode reduces throttle response to save fuel and promote better fuel efficiency. It is ideal for normal driving situations where you do not require much acceleration.

CITY MODE:

This mode is somewhere between Eco and Sport modes. It is ideal for city driving, where you need to accelerate and decelerate often. Many of our customers say that city mode allows the vehicle to accelerate as it should have from the factory. It gives you the response of an "old school" throttle cable with a 1:1 pedal-to-throttle acceleration ratio.

SPORT MODE:

This mode increases the throttle response to provide a more responsive and engaging driving experience. It is ideal for sporty driving and situations where you require more acceleration.

SPORT+ MODE:

This mode provides the most aggressive throttle response and is ideal for high-performance driving situations. It provides maximum throttle response for the most performance-oriented driving experience. It's suitable for racing or high-performance driving. This mode is not recommended for daily driving situations.

Each mode has a different signal strength that adjusts the throttle response of your vehicle. You can switch between modes at any time to match your driving conditions and preferences, allowing you to customize your driving experience to suit your needs.

To go into ECO mode, you need to press and hold the yellow program button for 3 seconds. This is a safety feature meant to keep you from accidentally cycling into a mode with a drastically slower response.

The (-) and (+) buttons on the Pedal Commander device are used to adjust the sensitivity of the throttle response within the selected mode. The (-) button reduces the sensitivity, while the (+) button increases it..

For example, if you are in Sport mode and want to fine-tune the throttle response to better suit your driving style, you can press the (-) button to reduce the sensitivity of the throttle response. This will make the vehicle's acceleration less sensitive to slight movements of the accelerator pedal. Alternatively, if you want a more responsive and sporty feel, press the (+) button to increase the sensitivity of the throttle response

The (-) and (+) buttons are useful for fine-tuning the Pedal Commander settings to suit your personal driving preferences and the conditions you're driving in. It's important to note that changes to the sensitivity settings may affect the fuel economy of the vehicle, so it's recommended to find the right balance between performance and fuel efficiency that works best for your needs.

To turn the Pedal Commander off, use the yellow program button to cycle through the modes. It should go from City, to Sport, to Sport+, and then to all the LED lights being off. When all the lights are off, Pedal Commander is off and you are back to your vehicle's stock throttle response.

The Pedal Commander has a memory function that saves your last selected mode, and it will automatically return to that mode the next time you start your vehicle. This means you don't need to re-select your preferred mode each time you start your vehicle.

You do not need to worry about turning the Pedal Commander off manually. The Pedal Commander unit will automatically shut off when the ECU in your vehicle goes to "sleep," which is usually 5 minutes after you shut off the engine.

Shipping Questions

Pedal Commander orders are shipped Monday to Friday between 9:00 AM to 12:00 PM PST (excluding some holidays). Shipping cost will vary depending on the shipping method you choose during checkout. Check your email for tracking information. For more information on shippings and orders, visit our Orders and Shipping page.

We do have international shipping available on our website. Depending on the Duties and Taxes Law for the selected Country, custom fees may apply.

It is the customer's responsibility to pay these fees upon delivery of the package.

Yes, we have Local Pick-up available. For customers interested in Local Pick-up, please contact us at 805-365-1010, Mon - Fri 9AM - 5PM PST, or email us at customerservice@pedalcommander.com and we will coordinate a pick-up time.

We ship orders to the address provided by the customer at checkout. Once an order is forwarded to shipping, we will not be able to correct the address to which it is being delivered.

If you entered an incorrect shipping address, please read the options below that can be taken to resolve the issue.

1. Contact the post office.

If the package is being delivered to the same town, but the street or house number is incorrect, you will be able to contact your local carrier and request a local pick up. This will prevent the package from being delivered to the incorrect shipping address that was entered.

2. Wait for the package to be returned to the sender.

The package may be refused by the resident at the current address or will not be delivered by the carrier. In these instances, the package will then be returned to our warehouse and we will contact you to ask for the next step.

3. Contact the reception desk.

If the address the package was shipped to has a reception desk, you can contact them to see if they received your package, tell them to keep an eye out for your package and return to sender, or keep it there for you to pick up.

We, unfortunately, are not able to issue refunds or replacements for orders that were placed with an incorrect shipping address.

Returns & Exchanges

We want to make sure each customer is satisfied with their purchase. If you're looking to return your Pedal Commander Unit, we offer returns within 30 days of you receiving your order. You can return your PC Unit for a refund to the original payment method. There is a $9 Processing Fee that will be deducted from your original purchase price, allowing us to inspect the PC Unit for resale and replenish what was used in the kit.

  • When returning the Pedal Commander, the shipping is the responsibility of the customer. We strongly suggest choosing a shipping option that provides a tracking number to ensure that your return makes it back to us. (We can provide a return shipping label, however, $10.99 will also be deducted from your original purchase price.)
  • You may qualify for a partial refund if the returned product is damaged. We will assess the conditions once we receive the product back and notify you if the return does not qualify for a full refund.
  • If the Pedal Commander is not returned in its original condition, then an additional Restocking Fee will be deducted from your original purchase price.
  • Please contact customer service at customerservice@pedalcommander.com
  • Once your request is approved, you will receive a confirmation email with our shipping guidelines.
  • Within 30 days from the date of delivery.
  • Units are in their original condition with no damage to the cables or the unit itself.
  • In the original Pedal Commander packaging with the serial numbers uncovered.
  • Air Fresheners
  • Brackets
  • Decals
  • Donations
  • Face Mask
  • Hats/Bennies
  • Jackets/Hoodies
  • Lanyards
  • Shipping Insurance
  • Stickers

If the purchased product is faulty, reach out to us within 7 days of delivery.

If you are looking to exchange your Pedal Commander Unit for whatever reason, we offer exchanges within 30 days of receiving your order that was purchased directly from an authorized reseller or the Pedal Commander website. You can return your product for an exchange with a different Pedal Commander Unit at no charge, however, you will be responsible for the shipping costs.

We allow the exchange of a purchased Pedal Commander Unit within the first 30 days of purchase. Please contact customerservice@pedalcommander.com to receive exchange instructions. Once the exchange request has been submitted and approved, you will receive an email with additional instructions.

For instructions on how to ship the returned products, refer to the email received after placing the return request.

Once you have submitted your return request, you will be informed if the request has been approved or rejected. If approved, the return request will be processed within 5-7 business days after the submitted form.

Once your returned item has been received and inspected by our receiving department, you will receive a notification via email stating that your refund has been issued. All refunds will be credited back to the original payment method used at the time of checkout.

Due to the shipping label being purchased from the shipping facilities and the package being delivered to the customer, the original shipping will not be refunded.

If you have any other queries regarding returns or refunds, please reach out to us at customerservice@pedalcommander.com

Warranty

Each Pedal Commander purchase comes with a 2-year product warranty as long as you can provide a copy of your receipt and purchase it through an authorized seller. This warranty is not transferable if you sell the unit or if you purchase it used.

For more information about our warranty, visit our Warranty page.